As of December 12th, changes to flights or dates on a one-way ticket to Tobago will cost TT$50 more, which means a roundtrip ticket could now cost TT$400.00 if passengers have to adjust their travel plans.
According to Caribbean Airlines, this increase, called a Change Fee, will play a significant role “in the provision of transport services” between both islands.
The airline is also discontinuing the sale of open tickets and the Change Fee will now apply to all tickets purchased from December 12th, 2017. The Change Fee is applicable one way for each change of flight or date on the air bridge. Tickets are valid for one year from the date of purchase and the Change Fee is neither refundable or transferrable.
According to the airline, the Change Fee became necessary because in the past seats would have been booked by passengers and not used, causing unnecessary chaos at airports and flights leaving with empty seats that were reflected as bookings on computer systems, while standby passengers remained stranded.
No VAT will be added to the Change Fee and tickets for infants under 2 years of age are exempt from the fee.
CAL also answered some FAQs for passengers: